Tuesday, April 2, 2013

Cebu Pacific Advisory-April 2013

ADVISORY as of April 3, 2013, 9:30am:

Please note that the following Cebu Pacific flights later today have been cancelled due to inoperative Runway Threshold Identifier Lights (RTIL) at the Cagayan de Oro Airport:

April 3, 2013
5J 395/396 Manila – Cagayan de Oro – Manila
5J 216/210 Davao – Cagayan de Oro – Cebu

The RTIL is a key airport instrument for nighttime operations.

We've been contacting affected guests, and have arranged for an extra Manila – Cagayan de Oro – Manila flight the next day. Aside from re-accommodation on the extra flight, options include rebooking or rerouting for travel within 30 days with no penalties, full travel fund or full refund.

Passengers may also call our reservations hotline (02) 7020-888 or (032) 230-8888 for details on their re-accommodation. 

We hope for your understanding as these cancellations were beyond the airline's control. Your safety is always our top priority. 

Please do bear with us and see you on-board soon!

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